Thermador New York

Advantages of our Service

In the vast majority of cases, a request for cooktop repair is fulfilled on the day of contact. We travel to remote areas of New York, neighboring regions, and if necessary, work in the evening and at night.

We repair all types of appliances: Refrigerators, Ranges, Ovens, Cooktops, Dishwashers, Range Hoods, Coffee Machines.

Our skilled technician will visit your location to conduct a comprehensive diagnostic of your Thermador appliance for just $125.

Official warranty from the service center for the repair of Thermador Appliances - up to 36 months.

Main Faults

Main reasons why the cooktop does not turn on or off:

Faulty wiring: mechanical damage to the socket, plug, or cord.
Malfunctioning temperature regulator.
Malfunctioning heating element. A clear sign is only one burner not turning on.
Failure of the protective relay. A clear sign is constant switching on/off.
Failure of the control unit (program controller).
In the case of gas stoves, possible contamination or malfunction of gas burners.

Main reasons why the Thermador cooktop does not heat up:

Thermostat failure. Possible insufficient or excessive heating.
Failure of the heating element or its power supply circuits.
Malfunction of the thermal sensor.

Main reasons why a burner does not work on the Thermador cooktop:

Touch panel malfunction (no signal for activation).
Fuse failure (often due to voltage fluctuations).
Heating element failure or its power supply circuits.
Malfunction of the thermal sensor.
Malfunction of the control unit (software controller).
In the case of gas stoves, possible contamination or malfunction of gas burners.

Main reasons why the ignition doesn't work on the cooktop:

Contamination of the ignition spark plug or malfunction of its connection circuits (often due to insulation defects).
Failure of the ignition spark plug.
Moisture on the burner.
Malfunction of the piezo ignition mechanism (often simple wear and tear).
Malfunction of the gas control system.

Main reasons why the Thermador cooktop "trips the plugs":

Current leaks to the device's body or "ground." Often due to malfunctioning heating elements.
Insufficient power of the electrical wiring. The problem often occurs when multiple high-consumption devices are running simultaneously: electric kettle, iron, hairdryer, etc.
Malfunction of the electrical circuits of the cooktop itself.

Most common reasons for error codes on Thermador cooktops:

Malfunction of the control unit (software controller).
Absence of cookware on the surface or inappropriate cookware is placed.
Low voltage in the network.

Main repair work

Replacement of handles, switches

(from 250$)

Replacement of power boards

(from 1200$)

Cooktop Glass replacement

(from 1100$)

Burner replacement

(from 800$)

Temperature sensor replacement

(from 350$)

Display replacement

(from 800$)

Control board replacement

(from 1600$)

Electronic Module repair

(40% of the cost of a new one)

Question and Answer

Yes, we provide appliance repair services in the New York City area and within a 40-mile radius of Manhattan, including parts of New Jersey.

We purchase parts only from official Thermador representatives. All parts are original and come in factory packaging.

After completing the diagnostic, we will order the necessary part for you and return to install it within one week. If no additional parts are needed, the repair will be completed during the same visit.

Providing an accurate estimate without a technician's diagnostics and report is usually not possible. However, we can offer a rough estimate over the phone.

We provide a 2-years warranty on all repairs.

You can pay for the services in cash, by card, or by check after confirming that the appliance is in good condition. For legal entities, payment to the organization's bank account is available.

Reviews

My Thermador refrigerator stopped cooling, and I was worried about losing all my groceries. I called the service center, and their technician arrived the same day to diagnose the issue. It turned out the compressor had failed. They ordered the replacement part immediately and installed it within a week. Now it works like new! Highly recommend their fast and professional service.

Henry M.

I was having trouble with my Thermador oven—it wouldn’t heat evenly, and the temperature kept fluctuating. The technician identified a faulty temperature sensor during the diagnostic visit. The part was ordered and installed quickly, and my oven has been working perfectly since. Great experience overall!

Casey G.

My Thermador dishwasher was making loud noises and not draining properly. The technician performed a full diagnostic and discovered a clogged drain pump. They fixed the issue on the same day since no extra parts were needed. I was impressed by their expertise and efficiency. Definitely my go-to service center from now on.

James T.

The burners on my Thermador range stopped igniting, leaving me unable to cook. I called this service center, and they came out the next day. The technician quickly diagnosed a problem with the igniter module and replaced it. The repair was done during the same visit, and my range is working like a charm again. Fantastic service!

Amy L.

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Advantages of our Service

Main Faults